Service Scope

1. What the Service Provides

The service is a software-based communication system designed to help clinics send appointment-related messages and prescription files to patients via WhatsApp. It supports clinics in automating routine communication based on information provided by the clinic.

2. Role of This Website

This website is used only for informational purposes and to allow clinics to request a demo or express interest in the service. The operational use of the communication system takes place outside this website.

3. What the Service Does Not Do

The service does not:

• Provide medical advice, diagnosis, or treatment

• Create, verify, interpret, or modify prescriptions

• Store or manage patient medical records for clinical purposes

• Interact with patients independently of clinic instructions

• Replace professional judgment or clinic workflows

All medical decisions and patient interactions remain the responsibility of the clinic.

4. Clinic Responsibilities

Clinics using the service are responsible for:

• Entering accurate and lawful information

• Obtaining patient consent for communication

• Ensuring compliance with applicable medical, professional, and data protection laws

• Verifying the correctness of messages and prescription files before sending

The service functions strictly based on clinic-provided inputs.

5. Data Handling Boundaries

Any patient-related data processed by the system is provided by clinics as part of their operations. The service acts only as a transmission mechanism and does not claim ownership or control over such data.

6. Communication Limitations

Message delivery depends on external factors including WhatsApp availability, network conditions, and third-party platform policies. Successful delivery of every message cannot be guaranteed.

7. No Agency or Partnership

Use of the service does not create an agency, partnership, or employment relationship between this platform and any clinic. Clinics operate independently and remain fully responsible for their professional obligations.

8. Scope Changes

The features and scope of the service may evolve over time. Any changes will be communicated as appropriate. Continued use of the service indicates acceptance of such changes.

9. Clarification

If there is any uncertainty regarding what the service includes or excludes, clinics are encouraged to contact us for clarification before use.

10. Contact

For questions regarding the scope of the service, please contact:
Email: clinicproject2026@gmail.com
WhatsApp: +91 XXXXXXXXXX